ISO 30401 - Knowledge Management System
Knowledge Management Systems constitute a framework that enables companies to generate, store, and share knowledge. The KMS allows an organization to gather knowledge in a unified location. Learning is subsequently made accessible for employees throughout the company at any given time. This can lower expenses linked to training new employees and deliver valuable insights regarding customer behaviors and trends, which will assist in increasing revenue.
Knowledge management systems (KMS) serve to enhance the efficiency of organizations. They permit individuals to share, locate, and utilize information to make decisions more swiftly. Knowledge management focuses on capturing, organizing, and utilizing knowledge to benefit an organization or community. It can be structured around an individual or a group, but it is most effective when it is disseminated among all members of an organization to foster what is termed “shared consciousness.”
This document specifies the essential criteria and provides instructions for developing, implementing, maintaining, assessing, and improving an effective knowledge management system within organizations. The stipulations detailed in this document are applicable universally to organizations of any kind, regardless of their size, type, or offerings.
Each organization will formulate a knowledge management strategy customized to its distinctive business and operational context, taking into account its specific needs and planned objectives.
- Credibility and Recognition
- Stakeholder Confidence
- Competitive Advantage
- Regulatory Compliance
- Operational Efficiency
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