ISO Certification in UAE
ISO Certification in UAE

ISO 10002 - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

ISO 10002 Complaints Management System provides guidance on the process of complaints handling which includes planning, design, operation and maintenance of complaint management within an organization. The complaints handling process described is suitable for use as one of the processes of an overall quality management system.

Complaints Management System compliant to ISO 10002 Standard is relevant to any organization that wishes to exceed customer expectations, a basic requirement for businesses of all types and sizes, whether they're in the private, public or voluntary sectors and is applicable to all types of organizations irrespective of size, nature or geography

Implementation of ISO 10002:2014 addresses the complaints-handling process described is suitable for use as one of the processes of an overall quality management system.

ISO 10002 - Benefits
  • Customer retention
  • Easily integrate with ISO 9000 to improve overall efficiency
  • Achieve operational Efficiency
  • Better customer retention and loyalty
  • Recognizes and deals with the source of complaints
  • Good competitive advantage in the market place

Veritas

ISO Certification in Dubai, UAE.

ISO 9001 Certification

Quality Management System is applicable to virtually any organisation, of any size...

READ MORE

ISO 14001 Certification

Environmental regulations are getting stricter, and so is the law...

READ MORE

OHSAS 18001 Certification

Health and Safety Management Systems. It is essential to...

READ MORE

ISO 45001 Certification

ISO 45001 provides a safe and healthy workplace for your workers and other...

READ MORE

ISO 27001 Certification

Information security systems really helps all enterprises and manufactures to...

READ MORE

ISO 20000 Certification

IT is essential to delivering today's business. However, concerns are...

READ MORE

ISO 22301 Certification

BCMS has been developed to protect companies from the risks ...

READ MORE

View All

ISO Certification
Standards ....

VIEW ALL
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification
iso certification